Another video of someone getting kicked off an overbooked flight is going viral. This time around, it was Delta who did the kicking off. A couple and their two kids got booted off a flight from Hawaii to California last month because their toddler was in a seat that wasn't assigned to him. They originally bought the seat for their 18-year-old son, but he left on an earlier flight. And since the ticket was under a different name, Delta said the kid had to go.
Delta wanted the child to sit on his mom's lap, but the dad kept saying it wasn't safe and that they paid for the extra seat, so they should be able to use it. At one point in the video, the father is told that if they have to drag him off the plane, he could go to jail and lose custody of his kids.
The whole family eventually got kicked off and had to buy new tickets the next day. Delta issued an apology yesterday. They said they're refunding their money, and also giving them "additional compensation."